Software implementation has a reputation that causes many eyecare practices to be intimidated and scared about purchasing new software. It's known to be time consuming, expensive, and disruptive to a practice's day to day. While new software is going to have an effect on your practice, with the right plan you'll be able to get through implementation successfully, and you and your staff will be trained at using software that helps save you time and allows you to be more efficient with your patient schedule. Let's look at a few important steps that you can take to make sure your team is prepared for a successful implementation.
4 Ways to Prepare Your Practice for Optometrist Software Implementation
Creating goals is one of the best ways to stay on track. Start by
thinking about what you're hoping to accomplish with your new software. Are there specific features that you're looking forward to the most that you think will drastically help improve some of your pain points? Write these things down so you can look back at them during your implementation and training process. Getting specific with your goals will help make them more attainable and will keep you and your staff on track.
Be a Team
An optometrist software implementation is going to affect your entire staff, so attack it as a team. Get everyone in your practice on board with the change as you're going through the buying process. The more people that are involved, the less resistant they might become when things get tough. This could also be a good time to redefine the roles of the staff in your practice. The new software might offer new opportunities for different employees to take on new roles or tasks.
Put Your Workflow Under a Microscope
New software should make your workflow run more smoothly. Before you dive into implementation, put your current workflow under a microscope and see where the changes might impact it the most. The more prepared you can be for the changes to come, the easier it should be to adjust to those changes.
Plan, Plan, Plan
Once you've created goals, rallied the team together, and examined your workflow you can work with your vendor to get your implementation and training plan in place. When developing your plan be as specific as possible while also being realistic. You're going to run into hiccups along the way and it's likely that certain parts of your original plan will change. So be flexible and open to new ideas!