For the most part, when you're shopping for optometrist software for your practice, you're looking for a solution that will streamline your inefficiencies and make your workflow quick and easy. But on top of just looking for a solution to meet your needs, you should look for a solution that can help meet the needs of your patients too. That's why a patient portal is an important piece of your practice's software solution. We've got 4 reasons your patients are going to be obsessed with their patient portal.
Why You and Your Patients will Love Optometrist Software with a Patient Portal
With paperwork being handled online before their appointment, your patient is going to be able to get their appointment started as soon as they walk into your office (barring any schedule bottlenecks). The patient's pre-appointment paperwork and information can then be transferred to the EHR with the click of a button so that you're performing less data entry during the duration of the appointment.
Convenient Appointment Scheduling
We all have busy schedules these days, and sometimes it can even be hard to find time to pick up the phone and schedule a much needed appointment. The ability to log in and schedule an appointment online from the patient portal just adds one more piece of convenience for your patients. This is a big benefit for both your staff and your patients.
As we mentioned before, phone calls can be an inconvenience, especially when you want to get a hold of your OD. Patient portals provide your patients with another avenue of communication with your practice. Secure messaging let's your patients get the information they need, when they need it. The more communication you can have with your patients, the stronger your relationship will become.
On top of communication, providing content and educational materials is another way to build trust and expertise among your patients. It's becoming more and more important for patients to play an active role in their health care, and the ability to share materials across the portal gives them the chance to be more active. The more information that your patients have allows them to be proactive in scheduling follow up appointments and regular exams to keep them a step ahead of their eye health.