Direct messaging in healthcare has become a new and popular trend that has evolved and grown recently. No matter your specialty, there are times when you must interact with other healthcare providers and practices in order to provide the top-quality care your patients expect. The vision of direct messaging through an EHR software is to provide a secure network where all participants are verified and can securely communicate. This connectivity will empower doctors and patients to better communicate with each other.
What is Direct Messaging?
Direct messaging is a secure way for healthcare providers and organizations to send clinical messages and exchange Protected Health Information (PHI). Providers and organizations can send secure electronic messages to each other, including attachments such as Continuity of Care Documents (CCD), referral documents, X-rays, and other types of important medical information and files. Direct messaging is specifically designed for the exchange of patient health information across different EHR networks. It can be used to promote care coordination between visits, address patient concerns, monitor a patient’s condition, take care of routine health issues, and help patients better manage their overall health. Direct messaging works towards eliminating outdated communication methods such as phone calls, faxing, or standard mail and consistently keeps your patients' data secure. Along with all of this, direct messaging is HIPAA compliant and mitigates these inherent risks of information being compromised by providing an easier way for healthcare providers to securely share patient information electronically.