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Is Your Staff Making these EHR Implementation Training Mistakes?

EHR implementation can be a tricky subject, especially when it comes to training. Mistakes in training can cost your practice money and present risk to your patients’ health. So, in order to help your implementation process go as smooth as possible, we are going to walk you through some common training mistakes that many practices fall victim to.

4 Common EHR Implementation Training Mistakes that Your Staff Could be Making

undefined1. Ignoring Your EHR Vendor's Training Team & Resources

Your EHR vendor’s training team has an abundance of information on your EHR software, so don’t be afraid to ask them for help. It is important to work closely with your vendor’s training team in order to learn the best ways to train your own staff - take their advice and follow it. However, don’t rely on your vendor to carry all the training weight. Maintain communication with them and work with them to ensure a successful implementation.

2. Attempting to Turn Your Staff into EHR Software "Know-it-alls"

While it is important to be familiar with your EHR software and follow your vendor’s training program closely, every single staff member does not need to learn every single software feature. Training your staff in areas that they don’t need in order to complete their unique daily tasks is not only a waste of everyone’s time, but it can lead to stress and confusion. The goal of EHR implementation is to make the process as smooth as possible, so have your staff focus on the training that is specific to them.

The Optical Software Training Tips Every Eyecare Practice Needs to Follow

You've just bought new optical software for your practice and now have the
task of getting everyone up to speed with using the new system. undefinedOr, maybe you're opening up a brand new practice and need to get all your new hires started. Training a team isn't always easy, especially if some of your staff is resistant to the change and not excited about the switch. We've put together a list of steps you should take with your staff in order to make the training process as enjoyable and successful as it can be!

5 Steps for Successful Optical Software Training in Any Eyecare Practice

Don't Flake on Weekly Meetings

First things first, you need to be organized and have a plan. Weekly meetings will help get everyone on your team up to speed and on the same page. It will be a good time for you to check and make sure your team is participating in the training program, and will also give everyone the opportunity to ask questions. You can also use your staff meeting as a time to walk through the software together. Grab 2-3 charts, and as a team enter them into the system as if the patient were in the office. Make sure to make the most of the time you have alone with your staff!

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